DigiPoll has experience of over 15 years in CATI and hence proudly can call itself as survey specialist. We have a total of 150 seating capacity spreading across two strategic locations - New Zealand and India.
Key highlights of our CATI centres are :
Continuos supervision – This enables ongoing interaction between the project managers, supervisors and the interviewing staff.
Predictive dialling – Our predictive dialling system enables optimum utilisation of resources thus resulting in faster turn around.
Exclusive sampling – DigiPoll has developed a unique sampling system based on Random Digit Dialling (RDD) which provides a highly reliable representation of the socio-economic-spatial composition of a population.
2-tier quality control – All the projects have to undergo stringent 2-tier quality checks resulting in error free and accurate results.
Trained staff – Workforce is a valuable asset and thus needs to be taken care off. There are continuos training regimes in place not only to maintain the utmost quality standards but also to keep them motivated to perform better.
Professional but comfortable environment - This plays a crucial role in facilitating the interviewing process in the best possible way. Foliage, background music and artwork create a work friendly ambience.
Ergonomical designs – Our spacious floors have ergonomically designed workstations. This facilitates a healthy working environment.
